Data Deletion Instructions

Last updated: August 6, 2026

You have full control over the data RapidScal stores about you, including data obtained from connected advertising platforms such as Meta, TikTok, NewsBreak, and Google. This page explains how to delete it.

Option 1: Disconnect a platform account

To delete data associated with a single connected ad account while keeping your RapidScal account:

1. Sign in to RapidScal.
2. Go to Settings → Connected Accounts.
3. Find the platform account you want to remove and click Disconnect.

Disconnecting immediately stops all data syncing for that account and revokes RapidScal's API access. All stored data associated with that connection (campaign structures, metrics, and creative metadata) is permanently deleted from our systems within 30 days.

Option 2: Delete your entire RapidScal account

1. Sign in to RapidScal.
2. Go to Settings → Account → Delete Account.
3. Confirm the deletion.

This permanently deletes your profile, workspace data, and all data obtained from connected platforms within 30 days. Limited records (such as invoices) may be retained where required for legal, billing, or security purposes, as described in our Privacy Policy.

Option 3: Request deletion by email

If you cannot access your account, or you want to request deletion of specific data, email us at privacy@rapidscal.com from the email address associated with your account with the subject line "Data Deletion Request". Include:

• Your name and account email address;
• What you want deleted (entire account, a specific platform connection, or specific data).

We will verify your identity, complete the deletion within 30 days, and confirm by email when it is done.

Revoking access from the platform side

You can also revoke RapidScal's API access directly from each platform:

• Meta / Facebook: go to Settings & Privacy → Settings → Business Integrations, find RapidScal, and remove it.
• TikTok: go to Settings → Security → Manage app permissions (or TikTok Business Center → Connected Apps), and revoke RapidScal.
• Google: visit myaccount.google.com/permissions and remove RapidScal's access.
• Other platforms: use the platform's connected apps or authorized applications settings.

Revoking access from the platform side stops all future data access. To also delete the data already stored in RapidScal, use one of the options above — or simply email us and we'll handle it.

Questions

If you have any questions about data deletion, contact privacy@rapidscal.com. We're happy to help.